[Bug]: Some samples not showing correctly in Windows 11

[sidviny]

Component

Documentation

Severity

P0 - Critical (crash/unusable)

Shiny Version

n/a

Python Version

n/a

Minimal Reproducible Example

Use Microsoft Edge or Google Chrome on Windows 11.  
Some pages with examples on the documentation website, crash:

Open https://shiny.posit.co/py/components/display-messages/progress-bar/

Behavior

• The pages opens and seems to execute the reactive parts
• At the end, there's an error: STATUS_ACCESS_DENIED (screenshots provided using Edge and Chrome)

Error Messages (if any)

See the screenshot: STATUS_ACCESS_DENIED

Environment

At work: Windows 11: problem exists in Edge and Chrome
At home, running Linux Mint and Chrome, I did not have this problem

[sidviny]

Same problem:

https://shiny.posit.co/py/api/core/ui.layout_columns.html
https://shiny.posit.co/py/api/core/ui.layout_column_wrap.html
https://shiny.posit.co/py/api/core/ui.page_fixed.html

But not on:

https://shiny.posit.co/py/api/core/ui.page_fillable.html

[karangattu]

@sidviny I checked it on Windows 11 right now using the following browsers - Edge (v138) and Chrome (v138)
Can you give it a try again and let me know if the problem persists.

[sidviny]

https://shiny.posit.co/py/components/display-messages/progress-bar/

Both browsers still have the problem.

Edge: Version 137.0.3296.68 (Official build) (64-bit)
Chrome: Version 138.0.7204.168 (Official Build) (64-bit)

When you have this page, it works in a sense that the page is rendered. I get to see the compute button. Then, without doing anything, the page crashes about 2 - 3 seconds later.

@karangattu : Are you able to re-produce the problem ?

[karangattu]

I can’t reproduce the issue—I opened multiple apps on the components page and in the function reference section without any problems using the browsers on Windows.

Could you try in private or incognito mode to see if the issue still happens? I’m wondering if it’s a caching problem.

[karangattu]

I conducted tests on a Windows 10 machine using version 138 of both the Edge and Chrome browsers. All aforementioned pages rendered correctly, and I was able to modify the app code without issue.

[sidviny]

Hi, Sorry, I was not working on Friday. And this is my work account, I don’t follow up mails in the weekend on this account. The same problem persist when I use incognito mode on Chrome. I cleared the cache on both Chrome and Edge. After that, problem persists. I can also confirm that it’s not only me, my colleagues have the same problem. 2 of them use Shiny for their dashboards, they use Edge (normally we cannot use Chrome within the organization) and both have the same problem on the same pages. Yves VINDEVOGEL – Python Developer DFE - ArcelorMittal JF Kennedylaan 51, 9042 Gent, Belgium

[sidviny]

If needed, we can set up a call. I will show you what happens and I can assist you in finding the problem. We can debug on my machine.

[karangattu]

Yes, Yves—what’s the best way to schedule a call to discuss this?

[sidviny]

What time zone are you in ? I’m on GMT+2 at the moment (Brussels Time) You can schedule a teams meeting. It can be later in the evening for me also, depending on your time zone.

[karangattu]

Great! I’m traveling right now and currently in the GMT+5:30 time zone. Could you please send a meeting invite for any time today or tomorrow to karan[dot]gathani[at]posit[dot]co